Our number one priority is creating innovative, intelligent systems which deliver exactly what the customer requires. Our protocols ensure that we identify and understand our customers’ needs and expectations, to ensure we can achieve the intended results, every time. Ongoing support, training and maintenance procedures enable us to maintain great working relationships with all our customers, whether they are old or new.

We encourage customer feedback to help us keep improving our performance and level of service, continuously.

Understanding and managing our internal processes, ensure they are performed effectively whilst always remaining safe. We sustain quality excellence through the management of risks and the continual improvement of processes and services across all areas of the business. When it comes to production, our quality management system ensures suitable manufacturing and test equipment is available and maintained. Labman maintain a quality management system that complies with the requirements of ISO9001:2015 and ISO 13485:2016. This ensures that across all aspects of the business, we are implementing protocols and processes to ensure the outcome is always excellent. By setting meaningful targets and objectives this allows us to achieve continual improvement of our quality management system. And this is not just our say-so; we operate stringently within standards required by relevant legislation, regulations, and industry codes of practice.